Content Tagged "customer-support-management"
Projects
Data-Driven IT Operations Optimization - Advanced Analytics for Proactive Service Management
Enterprise IT operations transformation using advanced data analytics and business intelligence. Historical data pattern analysis for proactive optimization, specializing in ServiceNow, Power BI, and SQL analytics solutions.
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Customer Support Optimization - Advanced Analytics for Enhanced Service Experience
Comprehensive customer service operations transformation using business intelligence and data analytics. Support process optimization and performance enhancement, specializing in ServiceNow, Power BI, and customer experience analytics.
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Customer-Focused KPI Analytics Platform - Real-Time Performance Intelligence & Data Integration
Advanced KPI tracking and management platform with real-time alerts and comprehensive data integration. Customer experience analytics solution using Snowflake, Databricks, and Power BI technologies.
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